Ivend - Retail Implementation
Ivend Ivend Retail is the most advanced omnichannel solution available to retailers. It enables 360 degree visibility of your inventory and customer activity, in order to:
ITValue as iVend certified partner provides implementation and customization services. We can combine deep functional & technical expertise in many integrated applications that can benefit your business such as Oracle, Ivend and Qlik. We follow the best practices and standard methodologies of project management, change management, quality assurance to ensure that we create value for our clients in a visible way.
We offer implementation services in the following domains:
IVEND POS iVend POS – turning the Point of Sale into a Point of Service omvandlar ”Point of Sale” till ”Point of Service” which enables quick and convenient customer transactions. With a choice of touch-screen interface or easy-to-use keyboard, minimal training is required for retail users to enhance consumer interactions beyond the taking of payments. This means:
IVEND MOBILE POS Increasing conversions in a customercentric environment now means stepping out from behind a fixed checkout, serving shoppers wherever they are in the store. iVend Mobile POS facilitates flexible customer interactions anywhere on the shop floor. It enriches transactions by giving store associates access to operational data, and can be used to ‘troubleshoot’ bottlenecks during peak trading periods. iVend Mobile POS can connect to a store server or to the enterprise server via the internet. This means it can be configured for use outside the confines of the physical store and is ideal for pop-up stores or events such as markets, fairs and exhibitions. Used as a tool for faster business expansion, iVend Mobile POS helps retailers to reduce the IT infrastructure cost.
IVEND E-COMMERCE The growth of online shopping seems unstoppable – especially now that mobile commerce is generating fresh revenue opportunities. However, an eCommerce platform must do more than drive direct sales. Today, websites should work seamlessly with bricks-and-mortar to support the omnichannel customer journey. iVend eCommerce is a web application for iVend Enterprise, which permits:
IVEND LOYALTY True loyalty is based on shoppers’ lifetime value to your business – not the cost of a single transaction. iVend Loyalty allows retailers to reward customers for the way they shop in all channels, in a way that builds long-term advocacy. iVend Loyalty allows retailers to structure programs to fit the business model, creating multiple incentives across all sales channels in order to:
IVEND PASSES Three quarters of consumers won’t leave home without their phone, and it’s becoming an increasingly important touch point in the retail journey. In addition to browsing, buying and paying by smartphone, iVend Passes allow retailers to bring loyalty into the mobile environment. iVend Passes is a cloud-based subscription service designed to support a variety of marketing initiatives to shoppers’ mobile phones:
IVEND REPORTING AND ANALYTICS iVend Reporting and Analytics gives you deep insight into your business and drive maximum return on your investment. Essential business intelligence is delivered on a single online dashboard, making it easy for businesses to:
IVEND ENTERPRISE Data drives success in omnichannel retailing and iVend Retail’s Enterprise module is the central application controlling retailers’ master data. This module defines key statistics – including sales forecasting, replenishment planning, promotions, gift cards, loyalty schemes and more – and replicates information across the entire retail estate. iVend Enterprise also collates transactions, such as sales, refunds, returns and store credits, to provide essential insights – particularly in two key areas: A single stock pool and connected customer experiences. One view of stock availability and location for reduced inventory costs, replenishment recommendations and increased customer satisfaction. Enterprise-wide loyalty programs across the company and across all channels enables customer segmentation, access to sales support and customer offering and create a unified image of the company.
ADAPT IVEND RETAIL TO YOUR BUSINESS The beauty of iVend Retail is its flexibility; the modules integrate across the store (pop up or permanent), online, mobile and can be configured for any size of retailer. With a choice between in-house implementation and on the cloud, iVend’s design and rich functionality keeps the cost of ownership low. iVend Retail can be integrated with any standard business management solution through interoperable APIs, and is already integrated with several ERP solutions including SAP suite of Business Management Solutions, Microsoft Dynamics NAV, and others. A comprehensive Extensibility Tool Kit allows iVend Retail to incorporate specific business requirements without affecting the core product, and it also ensures seamless upgrades. All iVend Retail customer-facing modules are PCI compliant, ensuring safe payments in all channels.
To be one of the most trusted and recognized IT Services providers of Solution in Middle East and Africa regions. We are committing ourselves to making a long-lasting positive improvement in every opportunity we win.
Adding value to our customer business operations through a set of consistent, efficient and effective IT services, products and solutions that support our customers in achiving their business targets.